Shipping & Delivery

At VANDEVO, we want your shopping experience to feel effortless from the moment you place your order to the moment it arrives.

Below you'll find everything you need to know about processing, shipping and delivery.

Order Processing

Orders are typically prepared for shipment within 2–5 business days.

Processing times may vary depending on product availability, warehouse operations, weekends and public holidays.

Once your order has been dispatched, you'll receive shipping confirmation and tracking information where available.

Shipping & Delivery

We ship to selected destinations across Europe and the United States.

Delivery times vary depending on your location, product availability and the selected shipping service.

Shipping estimates are provided during checkout where available. Please note that delivery estimates refer to transit time and do not include order processing unless explicitly stated.

Shipping Costs

We offer free standard shipping on qualifying orders.

For orders that do not meet the applicable free-shipping threshold, shipping charges are displayed at checkout before payment.

Your eligibility for free shipping is determined by your delivery destination and the shipping options available for your order.

Track Your Order

Once your order has shipped, you'll receive an email with tracking details when available.

You can follow your shipment through our Track Your Order page.

Please allow some time for tracking information to become active after dispatch.

Multiple Items & Shipments

If your order contains multiple items, they may occasionally be dispatched separately depending on product availability and fulfillment location.

If this happens, your items may arrive on different dates.

Customs & Import Charges

International shipments may be subject to customs procedures, import duties or other charges depending on the destination and shipping arrangement.

Any charges collected at checkout will be displayed before you complete your purchase. Where charges are not prepaid, additional amounts may be payable upon import.

Delivery Delays

While we aim to deliver every order as efficiently as possible, delays can occasionally occur due to customs inspections, carrier disruptions, public holidays, severe weather or unexpected logistics issues.

If your delivery is significantly delayed, please contact us so we can investigate and assist you.

Need Help?

Have a question about your shipment or delivery?

Please visit our Contact Us page. Our customer support team will be happy to assist you.